• Payment is required prior to the commencement of courses.
• Tax invoices must be paid within 14 days from the date of issue.
• Full refunds of fees and charges will be granted if a course is cancelled by HOSTA due to insufficient bookings.
• In the event of a course cancellation, participants are eligible to transfer to another training date or a full refund.
• If a participant is unable to attend a course they are enrolled in due to illness, a credit will be given which will remain for a 3 month period. If the credit is not utilised within the 3 month period, it will be forfeited.
• Participants that do not attend their scheduled course.
• Participants who do not complete their course.
• Notice of cancellation is under 14 days of their course.