Elected HSRs are entitled to attend a 1 Day HSR Refresher Training Course, approved by the
Regulator, 1 year after completing the initial 5 Day HSR Course and annually thereafter. This course
has been approved by the New South Wales Regulator as a HSR refresher training course.
In line with section 72 of the Work Health and Safety Act 2011 (WHS Act) training is to be chosen by
the HSR (or deputy HSR). The person in control of a business or undertaking (PCBU) must allow this
training and meet all associated costs.
• Definitions and Duty of parties under the WHS Act
• Identify the workplace structures and processes necessary to facilitate consultation
• Acknowledge their role as representatives of workers and the skills they require to
communicate effectively with and between them and the PCBU
• Identify when it is necessary to exercise their legislative functions and powers in order to
facilitate communication and consultation
• Demonstrate knowledge of the prescribed Issue Resolution Procedures
• Identify the Issue Resolution Procedures for their workplace and compare these to the
prescribed procedures
• Demonstrate they have the skills to participate in the resolution procedure
• Acknowledge their role as representatives of workers and the skills they require to
communicate effectively with and between them and the PCBU
• Identify when it is necessary to exercise their legislative functions and powers in order to
facilitate compliance with the Issue resolution procedures
• Demonstrate knowledge of the Hazardous Manual Handling regulations and Code of Practice
• Recognise the hazards, such as bullying, which give rise to work related stress
• Identify both the physical and mental effects stress has on the human body
• Identify preventative measures to prevent the hazards and associated risks of work related
stress from manifesting in the work place
• Demonstrate knowledge of and the skills required to apply the Risk Management procedures
to eliminate or minimise the risks caused by exposure to the hazard of work related stress
and/or bullying behaviour
• Acknowledge their role as representatives of workers and the skills they require to
communicate effectively with the affected workers and between them and the PCBU to
resolve incidences of work related stress and bullying behaviour.
Locations and times
Courses are run in Sydney, Newcastle and Wollongong and can be conducted onsite.
The course is held between the hours of 8:30am and 5:00pm.
Please note that these dates are subject to run based on minimum participant numbers.
On demand courses are able to be completed onsite for groups of 10 or more in metro and regional areas.
Please contact us to discuss.